About Benjamin Franklin CharlotteBen Franklin Plumbing was founded with the goal of achieving industry leading customer service and satisfaction. This goal has defined the way we conduct ourselves in every customer interaction. Our employees operate with the highest degree of integrity and honesty. We make sure that our quotes are the best for the customer, and not our bottom line.
Our on-time guarantee is an example of our "customer first" philosophy. We took the time to look at the plumbing industry from the point of view of our customers. What we saw was that taking a day off work for a plumbing emergency is inconvenient, but to take a day off work and have to wait around for a plumber to arrive was unacceptable.
A Passion for Service and a Positive Attitude
One of the things we look for when hiring new employees is a to desire learn. Our employees are some of the best trained in the industry and they are all committed to continued improvement. Here are just a few reasons that make Benjamin Franklin Plumbing an industry leader:
We see a positive workplace as vital for professional development. A positive attitude promotes a better relationship with colleagues and customers.
Standing still is the same as going backwards in a competitive industry like plumbing. We encourage our employees to continue learning and get to grips with the latest technologies.
Commitment to the Community
We believe that local sponsorships and supporting charities are great ways to give back to the local community. If you would like to suggest a charity, event, or sports team that would benefit from a Benjamin Franklin sponsorship, contact us today!
Our Repair Services Include:
- Water heaters
- Sewer lines
- Garbage disposals
- Leak Detection
- Water lines
Other Services We Provide
- Emergency plumbing
- Sump pump installation
- Expansion tanks
- Water purification systems and softeners
- Gas leak detection
- Drain cleaning
- Plumbing maintenance
- Slab leak detection and repair
- Solar and Tankless water heater installation